At Fun Holidays, we value your privacy and are committed to protecting your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws. This policy explains how we collect, use, store, and protect your personal data when you use our OTA platform and related services.

1. Introduction

Fun Holidays operates as an Online Travel Agency (OTA) platform providing resort bookings, villas, homestays, apartments, holiday packages, and travel-related services. By using our website and services, you consent to the collection and use of information as described in this policy.

2. Information We Collect

We may collect the following personal information:

• Full name
• Phone number
• Email address
• Billing and payment information
• Travel preferences and booking details
• IP address and device information
• Communication history with customer support
• Identification details required for check-in purposes

3. How We Use Your Information

Your personal information may be used for:

• Processing reservations and bookings
• Customer support and communication
• Payment verification and fraud prevention
• Sending booking confirmations and travel updates
• Improving website performance and customer experience
• Marketing and promotional communications (only with consent)
• Compliance with legal and regulatory obligations

4. Legal Basis for Processing Data

Fun Holidays processes personal data based on:

• Customer consent
• Contractual obligations related to bookings and services
• Legal compliance requirements
• Legitimate business interests such as customer support and service improvements

5. Data Sharing and Third Parties

• Customer data may be shared with partner resorts, hotels, villas, homestays, payment gateways, and service providers solely for booking and operational purposes.
• We do not sell personal data to unauthorized third parties.
• Third-party partners are expected to maintain appropriate data protection standards.

6. Data Security

Fun Holidays uses reasonable technical and organizational measures to protect customer information from unauthorized access, misuse, disclosure, or loss. However, no online platform can guarantee complete security of transmitted data.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyze user behavior and website traffic
• Personalize customer experiences
• Store user preferences for future visits

Users may disable cookies through browser settings if preferred.

8. Your GDPR Rights

Under GDPR, users may have the right to:

• Access personal data stored by Fun Holidays
• Request correction of inaccurate information
• Request deletion of personal data (“Right to be Forgotten”)
• Restrict or object to data processing
• Withdraw consent for marketing communications
• Request transfer of personal data where applicable

Requests may be submitted through official customer support channels.

9. Data Retention

Personal information is retained only for as long as necessary to fulfill booking obligations, legal requirements, dispute resolution, and business operations.

10. International Data Transfers

As an OTA platform, customer information may sometimes be processed or accessed by travel partners and service providers located in different regions or countries. Fun Holidays takes reasonable measures to ensure data protection standards are maintained.

11. Third-Party Links

Our website may contain links to third-party websites or booking partners. Fun Holidays is not responsible for the privacy practices or content of external websites.

12. Children’s Privacy

Fun Holidays services are not intended for individuals under the age of 18 without parental or guardian supervision.

13. Policy Updates

Fun Holidays reserves the right to update or modify this GDPR Privacy Policy at any time. Updated policies will be posted on the website with revised effective dates.

14. Contact Information

For GDPR-related requests, privacy concerns, data access requests, or customer support, users may contact Fun Holidays through the official website, registered email address, or authorized customer support channels.